Thanks for using H4! We collect data when you use H4’s services or interact with us. Here we describe how we collect, use, and handle your personal information.
This notice applies to H4’s online documentation platform (our “Service”), H4’s corporate website at hfour.com (the “Website”) and other interactions (for example, providing customer support) you may have with H4.
This notice does not apply to information collected and controlled by third parties, third party websites, or content or applications of third parties, including any that may be linked to or accessible from or on our Service or Website.
We process this information for the following purposes:
We collect, use and share the data that we have in the ways described above:
We have carried out balancing tests for all the data processing we carry out on the basis of our legitimate interests, which we have described above. You can obtain information on any of our balancing tests by contacting us using the details set out later in this policy.
Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your data for other purposes, such as those set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time. You can do this by following the instructions in the communication where this is an electronic message, or by contacting us at firstname.lastname@example.org.
In connection with the purposes identified above, your personal data may be transferred outside the EEA to the USA or the Republic of Macedonia. Where information is transferred to H4 group companies in these jurisdictions, H4 has an intra-company agreement incorporating the EU Commission approved standard contractual clauses. Where information is transferred to a stakeholder, service provider or other vendor in these jurisdictions, or any country outside the EEA that is not subject to an adequacy decision by the EU Commission, data is adequately protected by EU Commission approved standard contractual clauses, an appropriate Privacy Shield certification or a vendor's Processor Binding Corporate Rules.
The Website and Service do not respond to “do-not-track” requests or similar browser settings.
Our services are not intended for children, as children are defined by applicable local law, and we do not knowingly collect or solicit personal information from children. If we learn that we have collected or received personal information from a child, we will delete that information. If you believe that we may have any personal information about a child, please contact us as provided in this notice.
The rights described in this section are applicable to you if you reside in a jurisdiction where the provision of such rights are required by the applicable data protection and privacy laws in your jurisdiction . As such, where required by applicable law or regulation, you have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this data to another controller. If you are a registered user of our products or services, you may also review and change your personal information on your account profile page.
In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing).
These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. We will inform you of relevant exemptions we rely upon when responding to any request you make.
To exercise any of these rights, you can get in touch with us using the details set out below. If you have unresolved concerns, you have the right to complain to a data protection authority where you live, work or where you believe a breach may have occurred.
For the provision of information marked as mandatory on the sign-up page when you register to use the service, if such information is not provided, then you will not be able to use the service. All other provision of your information is optional. If you do not provide such information, our provision of certain services to you may be detracted from.
We store data until it is no longer necessary to provide our services. This is a case-by-case determination that depends on things such as the nature of the data, why it is collected and processed, and relevant legal or operational retention needs. Some personal data you can delete whenever you like, some data is deleted automatically, and some data we retain for longer periods of time. For example:
Sometimes business and legal requirements oblige us to retain certain information, for specific purposes, for an extended period of time. Reasons we might retain some data for longer periods of time include security, fraud & abuse prevention, financial record-keeping, complying with legal or regulatory requirements (for example, if H4 receives a lawful subpoena), ensuring the continuity of our services, and when there have been direct communications with H4.
We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup systems.
If you have any questions or concerns about how we process your data, please contact us at email@example.com.
Any personal information provided to or gathered by H4 is controlled by Vanilr Limited (c/o Horizon Accounts Limited, Stapleton House, 110 Clifton Street, London EC2A 4HT, UK), H4 Services Dooel (Orce Nikolov 146b, 1000 Skopje, Macedonia) and H4 Services Inc (300 Delaware Avenue, Suite 210-A, Wilmington, DE 19801, USA). For more information on who is considered the specific data controller in connection with the collection of your personal information please contact us at firstname.lastname@example.org.
We may change this privacy notice from time to time to reflect changes in the law or regulation, our information practices, our services, or our operational requirements. Depending on the type of change, we may notify you by updating this page or by email. We encourage you to periodically review this page to learn of any changes we have made.
Last updated: 21 May 2018